Replacement Phones Finally Arrive in U.S. Carrier and Retail Stores
- by Minnie Bishop
- in Research
- — Sep 23, 2016
South Korea ordered Samsung Electronics to conduct more security checks on the new batteries in its Galaxy Note 7 before putting the phones back on the market. With the Galaxy Note 7 out of the picture in the short term, Samsung's biggest rival, Apple, is expected to be the main beneficiary, with its latest smartphones, the iPhone 7 and 7 Plus, expected to cross 100 million in sales by the end of this year.
After the series of reports of exploding batteries in the Samsung Galaxy Note 7, the Korean company recalled their Samsung Galaxy Note 7 phones.
Samsung has just announced that it has shipped 500,000 replacement Galaxy Note 7 devices to U.S. retailers and carriers.
"Samsung confirmed that the Note 7 replacement devices as approved by the US Consumer Product Safety Commission will be available in the United States at most retail locations not later than September 21", the bulletin from Sprint reads.
But the recall caused confusion as Samsung sent conflicting messages about whether it was safe to continue using the phone.
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1 million devices were recalled in the U.S. where Samsung already started shipping Note 7 replacement units and sales have restarted at some major carriers. The phone has a total sales of 7.2 million units in the third quarter.Accordin to BayStreet, however, the Galaxy Note 7 would only earn 60% of the Galaxy Note 5's revenue.
Samsung had on September 2, 2016, announced an official Galaxy Note7 replacement programme due to a rare battery cell manufacturing error which had led to a few reported incidents.
Mobile carriers say the replacements are smoothly progressing and Note 7 owners are recommended to exchange their devices as soon as possible for user safety.
The U.S. Consumer Product Safety Commission issued an official recall on September 15.
Samsung did not answer e-mails seeking comment.
