Samsung is Refusing to Pay Compensation, says Note 7 Users
- by Enrique Stewart
- in Technology
- — Oct 21, 2016
"We feel sorry for causing concern among our suppliers due to discontinuation of the Galaxy Note 7.we will complete the compensation quickly to minimize difficulty faced by them".
Samsung's Note 7 crisis will cost the company about $5.3 billion in lost profits over the three-quarters beginning July.
Samsung Myanmar is exchanging the Note 7 for the Galaxy S7 Edge, and offering customer rebates through KBZ bank outlets.
The companies are discussing ways to supply batteries to Samsung's new smartphones starting next year, the report said.
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The United Nations said it was "following this situation with great concern" and urged both sides to exercise restraint.
After the tragic happenings surrounding Samsung, there is high anticipation for the new installment of Galaxy Note. After facing a drop in its stock price, two recalls, accusations of bribery, and reports of rivals racing ahead, the Korean firm has now been targeted with YouTube videos in which the Note 7 is shown as a hand grenade.
The batteries used in Samsung Galaxy Note 7 phones were tested by Samsung Electronics Co.'s lab, as reported by the Morningstar. It recounts the stories of three owners whose homes suffered severe damage after their Note 7 devices caught fire. This insurance companies name has so far been withheld in many instances but they sure have had a bad reputation by now. Nearly 100 users witnessed theirs catch fire, and many also suffered property damage as a result.
The company has to date opened customer service points at airports in Sydney, Melbourne and five other cities, according to a page on Samsung's Australian Web site. The only correspondence he's received from Samsung is that it might be able to pay a depreciated value of the damaged goods. It said that the ROM is being developed for use in China, France, Germany, Italy, Korea, Poland, the United Kingdom and the United States, and other countries will follow. The replacements continued to have problems and the phone was discontinued.
Since Samsung has permanently pulled the plug on the Note 7, after December 1, it would be virtually impossible for people to get after-sales support for the device.
